Repair & Services Addon
Job Cards, Technician Allocation & Automated Status Tracking
End-to-end management for repair workshops, tracking customer devices from initial checklist diagnostic to final invoicing and collection.
What this Addon Does
Advanced built-in tools crafted specifically to solve core operating bottlenecks.
Digital Job Cards
Generate detailed repair tickets containing device serials, visual conditions, reported faults, and estimated costs.
Technician Boards
Assign tickets to specific workshop technicians with completion deadlines and internal diagnostic notes.
Pre-Repair Checklists
Build customized checklists (e.g., test screen touch, camera, ports) to record the state of device on receipt.
Auto Alerts Pipeline
Automatically dispatch SMS or WhatsApp updates to customers when status changes to "Completed" or "Awaiting Parts".
Why Add This To Your POS?
Tangible outcomes that directly translate to saved hours and increased revenue.
Protect Against Disputes
Comprehensive checklist forms verify pre-existing device damage (like scratches or cracks) on drop-off.
Optimize Technician Output
Track repair task durations, technician success rates, and identify workshop performance bottlenecks.
Maintain Customer Trust
A dedicated online tracking link lets clients check repair status live without calling.
Perfect Fit For
Frequently Asked Questions
Common queries regarding integrations, updates, and setup processes.
Yes. Technicians can add inventory items directly to a job sheet, which deducts stock and appends the parts cost to the final invoice.
Yes. You can set warranty durations on specific repairs and verify active warranty status on return tickets.
Ready to upgrade your system?
Supercharge Your Business with the
Repair & Services Addon
Integrate seamlessly within 24 hours. Full customer support and onboarding included.