At CloudBase, we respect your privacy and are committed to protecting your personal and business information. This privacy policy explains how we collect, use, and disclose information when you use our service.
Information We Collect
We collect two types of information:
- Personal Information: name, email address, phone number, and other contact information you provide when creating an account or contacting us.
- Business Information: company name, address, tax ID number, and other business details you provide when creating an account or using our service.
How We Use Your Information
We use your information to:
- Provide and improve our service
- Process payments and manage your subscription
- Send you important notices and updates
- Respond to your support requests
- Comply with legal and regulatory requirements
Information Sharing
We do not share your information with third parties, except in the following cases:
- Service Providers: we may share your information with our service providers who work on our behalf, such as payment processors and data analytics companies.
- Legal Requirements: we may share your information if required by law, such as to comply with a subpoena or court order.
- Business Transfer: we may share your information if we merge with or are acquired by another company.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, and disclosure, including:
- Encrypting sensitive information
- Implementing physical, electronic, and procedural safeguards
- Regularly monitoring and testing our systems for security vulnerabilities
Data Retention
We retain your information for as long as your account is active or as needed to provide our service. We also retain information as required by law or to resolve disputes.
Your Rights
You have the right to:
- Access and correct your information
- Request deletion of your information
- Object to or restrict processing of your information
- Request a copy of your information in a structured, machine-readable format
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us at info@cloudbase.pk.
By using our service, you agree to this privacy policy.